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Overview

The Counter is your home screen in Knead. It opens with a greeting — “Good evening, Beth” — and the line “Here’s what’s on your counter today.” It gives you a snapshot of your business right now: what’s coming up, what’s new, and anything that needs your attention. Start every day here. The Counter dashboard with the get-ready checklist, Coming up orders, and the What's new feed

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Let’s Get Your Bakery Ready

When your bakery is new, the top of The Counter shows a setup checklist — “Let’s get your bakery ready” — that walks you through the essentials: add your first product, set your production hours, share your order link, upload your logo, and connect Stripe. A progress ring tracks how far along you are. Steps marked Optional (like your logo) won’t hold you back. Once you’ve finished the required steps, you can tap Hide this to clear the checklist and reclaim the space.
Pro tip: Knock out the checklist on day one. Sharing your order link and connecting Stripe are what turn Knead from a setup screen into a working storefront.

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Coming Up

The Coming up section lists your orders for the next 7 days, sorted by fulfillment date. Each row shows the day (Today, a weekday name), the customer, the product, the amount, and a status pill like Quoted or Needs Review. This is your at-a-glance view of what’s on deck for the week. Tap any row to open the full order. If your schedule is clear, you’ll see “Nothing on the schedule for the next 7 days.”
Good to know: Coming up looks 7 days ahead. For the longer view of your whole calendar and how full each day is, use The Sweet Spot.

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What’s New

Below Coming up is What’s new — a smart feed that surfaces what matters most right now: new orders and enquiries, payments, capacity warnings, client milestones, low-stock alerts, and unanswered messages. Instead of checking every section of Knead, let What’s new tell you what needs attention. Cards are sorted by urgency, and each one links straight to the order, invoice, quote, or conversation it’s about. When your morning is quiet, you’ll see “Your morning looks clear.” For the full breakdown of every card type and how to act on them, see Your Morning Briefing.

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How to Use The Counter to Start Your Day

Here’s a simple daily routine built around The Counter:
  1. Open Knead. The Counter loads by default.
  2. Scan What’s new. Handle anything urgent — accept enquiries, send invoices, follow up on overdue payments.
  3. Check Coming up. See what’s due today and across the next week so you know what to bake.
  4. Take the next step. Tap any card or order to act on it without leaving the dashboard.
This takes two to three minutes and sets you up for a focused bake day.
Pro tip: If you use Knead on your phone, The Counter works as a mobile-friendly view. Check it while your oven preheats.
Still need help? Contact us