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Overview

Running a bakery is rarely a solo act. When you bring on a helper, a partner, or a bookkeeper, you can invite them into Knead so they see the same orders, calendar, and numbers you do — with exactly the level of access you choose. Team management lives at Settings → Members, and only the account Owner can send invites.

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The Three Roles

When you invite someone, you assign them a role. Here’s what each one can do:
RoleCan doSeat
OwnerFull access, plus manage team members and billing—
StaffFull read and write across orders, products, recipes, and customers — but can’t manage members or billingPaid
Read-onlyView everything, change nothingFree
The Owner is the person who created the account. There’s one Owner, and they’re the only one who can invite teammates or manage the subscription. Staff is the right fit for a co-baker, an assistant, or a family member who helps run the business day to day. They can do everything you can inside your bakery — take orders, build recipes, send invoices — except touch your team settings or billing. Each Staff member uses a paid seat. Read-only is perfect for your accountant or bookkeeper. They can open your orders, expenses, and reports to do their work, but they can’t change a thing. Read-only seats are free, so looping in a financial helper costs you nothing.
Good to know: A Read-only seat is the safest way to share your books at tax time. Your bookkeeper sees everything they need without any risk of accidentally editing an order or a price.

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Inviting a Teammate

The Members settings page listing team members with their roles and an invite option
  1. Go to Settings → Members.
  2. Enter your teammate’s email address.
  3. Choose their role — Staff or Read-only.
  4. Send the invite. Knead generates an invite link and copies it to your clipboard.
  5. Share the link with your teammate yourself — paste it into a text, email, or wherever you two chat. Knead doesn’t send the invite for you.
When your teammate opens the link, they’ll see who invited them and the role they’ve been given, then sign up and land right in your bakery.
Invite links expire after 14 days. If your teammate waits too long, just send a fresh invite from the Members page.

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Managing Roles and Seats

Because Staff members use paid seats and Read-only members are free, your team makeup can affect your bill. Keep an eye on how many Staff seats you’re using, and switch a teammate to Read-only if they no longer need edit access. Billing is always managed by the Owner from Settings → Billing.
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