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Overview

Your product catalog is the foundation of your Knead setup. Every product you add here appears on The Board — your customer-facing order form. A complete catalog means customers can browse your full menu and place orders without back-and-forth messaging.

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Adding a Product

  1. Open your product catalog from the main navigation.
  2. Tap Add Product.
  3. Fill in the product details:
  • Name — What your customers see (e.g., “Chocolate Chip Cookies” or “Sourdough Boule”).
  • Description — A short description of the product. Mention key flavors, ingredients, or allergens.
  • Sell unit — How you price and sell this item. Common options:
    • Each — Sold individually (cupcakes, cake pops).
    • Dozen — Sold in sets of 12 (cookies, macarons).
    • Half dozen — Sold in sets of 6.
    • Loaf — Sold per loaf (breads).
    • Batch — Sold as a batch (granola, brittle).
    • Box — Sold per box (assortments, gift sets).
  • Price — The price per sell unit. If your sell unit is “dozen” and you charge 28,customerssee"28, customers see "28 per dozen.”
  • Photo — Upload a photo of the finished product. Good photos drive more orders.
Pro tip: Choose your sell unit carefully. It affects how quantities appear on orders, invoices, and The Board. “2 dozen” reads better than “24 each” for cookies.

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Adding a Photo

A strong product photo makes a difference. Tap the photo area on the product form to upload an image.
  • Use natural lighting when possible.
  • Show the product on a clean background.
  • Square or landscape images work best.

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Organizing Your Catalog

As your catalog grows, keep it manageable:
  • Use clear, consistent names. “Vanilla Cupcakes” is better than “Cupcakes - Vanilla.”
  • Write short descriptions. Two to three sentences that highlight what makes the product special.
  • Archive seasonal items when they are out of season instead of deleting them. You can bring them back later.

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How the Catalog Appears on The Board

The Board is your customer-facing order form. Every active product in your catalog shows up on The Board with its name, photo, price, and sell unit. Customers browse the catalog, select products, choose quantities, and submit their order.
Good to know: Only active products appear on The Board. If you need to temporarily hide a product, deactivate it from the catalog. It stays in your records but customers cannot order it.

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Next Steps

Once your products are in the catalog, you can:
  • Add variants for different sizes or flavors.
  • Attach recipes to track ingredient costs and margins.
  • Set your capacity on The Sweet Spot so you never get overbooked.
Still need help? Contact us