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Overview

Customize your order numbers with a prefix that matches your business. This makes Knead orders easy to identify in your records, conversations, and invoices.

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Setting Your Prefix

  1. Tap Settings in the main navigation.
  2. Tap Business.
  3. Find the Order Number Prefix field.
  4. Enter your preferred prefix (for example, “KND-”, “BB-”, or your initials like “JS-”).
  5. Save.

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How It Works

Orders are numbered sequentially after your prefix. If your prefix is “KND-”, your orders appear as:
  • KND-001
  • KND-002
  • KND-003
The sequence continues from where you left off. Changing your prefix does not reset the counter or rename existing orders.
Good to know: Existing orders keep their original numbers. The new prefix applies only to orders created after you save the change.

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Choosing a Good Prefix

Keep it short — two to four characters works best. Some ideas:
  • Your initials — “JG-” or “BS-”
  • Your business abbreviation — “SB-” for Sweet Bakes
  • A keyword — “CAKE-” or “KND-”
Include a dash or hyphen at the end for readability. “KND-001” is easier to scan than “KND001.”
Pro tip: If you use accounting software or a spreadsheet to track orders, match your Knead prefix to what you use there. It keeps everything consistent across systems.
Still need help? Contact us