Skip to main content

Knead Help Center home page

Go to Knead
Sign In
Sign In

Getting Started

Welcome to Knead
Setting Up Your Bakery Profile
Creating Your First Product
Your First Order — End to End
Understanding The Counter (Your Dashboard)

Managing Orders

How The Board Works (Your Order Form)
Sharing Your Order Link with Customers
Reviewing and Accepting Enquiries
Converting Enquiries to Orders
Order Statuses Explained
Sending Quotes and Estimates
Handling Cancellations and Order Changes

Calendar & Capacity

Using The Sweet Spot (Calendar & Capacity)
Setting Your Production Hours
Understanding Sweet Spot — How Capacity Works
Blocking Off Dates and Unavailable Days
'Can I Take This Order?' — Using Capacity to Decide

Invoicing & Payments

Creating and Sending Invoices
Setting Up Stripe (Payment Processing)
Deposits and Partial Payments
Payment Reminders
Understanding Processing Fees

Products & Pricing

Building Your Product Catalog
Variants, Sizes, and Add-Ons
Setting Prices and Understanding Margins
Recipe Costing with The Pantry
Cascading Price Changes

Production

Using The Pass (Production Checklists)
Delivery and Pickup Coordination
Creating Production Templates
Ready-for-Pickup Notifications

Customers

Your Client List
Client Notes and Allergy Tracking
Company and Corporate Clients
Priority Customers

Inventory & Pantry

Tracking Ingredients in The Pantry
Recording Purchases
Low-Stock Alerts
Ingredient Auto-Depletion

Communication

Setting Up Your Inbox
Customer Notification Emails
Canned Responses
Connecting Gmail to Your Inbox

Integrations & Setup

Installing the Knead Mobile App
Setting Up Push Notifications
Connecting Stripe — Full Setup Guide
Setting Up Email Forwarding
Connecting QuickBooks Online

Account & Billing

Knead Plans and Pricing
Managing Your Subscription
Upgrading Your Plan
Cancellation and Data Export

FAQ & Troubleshooting

Common Questions
Payments Not Showing Up
Order Form Not Loading
Email Delivery Issues
Contact Support

Inventory & Pantry

Ingredient Auto-Depletion

Coming soon.

This article is coming soon. In the meantime, contact us and we’ll help you out.

Low-Stock Alerts Setting Up Your Inbox

⌘I

instagram youtube

Assistant

Responses are generated using AI and may contain mistakes.