Overview
After connecting Stripe Connect, Knead aggregates your customer payments and transfers them to your bank account on a schedule you control. You can view every payout, see fees deducted, and track the net amount deposited.Setting Your Payout Schedule
You choose how often Stripe sends money to your bank.- Open Settings from the main navigation.
- Tap Payments.
- In the Payouts card, set your Payout frequency:
- Daily — Stripe transfers your available balance every business day.
- Weekly (Mondays) — Stripe transfers your available balance once a week, every Monday.
How Payouts Work
Here is what happens between a customer payment and the money arriving in your bank.- Customer pays — A customer pays an invoice through Stripe. The payment amount enters your Stripe balance.
- Knead batches payments — Stripe groups all payments received since your last payout.
- Fees are deducted — Stripe subtracts processing fees from the batch total.
- Net amount transfers — The remaining amount is sent to your connected bank account.
Good to know: Manual payments (cash, check, Venmo) are not included in Stripe payouts. Those funds are already in your hands. Knead tracks them separately on each invoice.
Viewing Your Payout History
- Open Settings from the main navigation.
- Tap Payments, then open Payout History.
- Period — The date range of payments included in the payout (start to end).
- Gross — The total amount of customer payments in the batch.
- Fees — The combined Stripe processing fees deducted.
- Net — The amount transferred to your bank account.
- Payments — How many payments make up the batch.
- Status — Where the payout is in the process (see below).
Understanding Payout Statuses
Each payout shows a status that tells you where it is in the process:
If a payout fails, check that your bank account details are correct in your Stripe dashboard. Knead also surfaces payout status changes as a “What’s new” card on The Counter, so you stay informed without digging through settings.
Payout Updates on The Counter
Knead surfaces payout status changes in the What’s new feed on The Counter. When a payout starts processing, lands, or fails, a card appears so important financial updates stay visible without your having to check settings.Related Articles
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