Skip to main content

​
Overview

After connecting Stripe Connect, Knead aggregates your customer payments and transfers them to your bank account on a schedule you control. You can view every payout, see fees deducted, and track the net amount deposited.

​
Setting Your Payout Schedule

You choose how often Stripe sends money to your bank.
  1. Open Settings from the main navigation.
  2. Tap Payments.
  3. In the Payouts card, set your Payout frequency:
    • Daily — Stripe transfers your available balance every business day.
    • Weekly (Mondays) — Stripe transfers your available balance once a week, every Monday.
Changes to your payout schedule take effect on the next payout cycle. Payments already in transit are not affected.
Pro tip: Weekly payouts give you a single, larger deposit to reconcile each week. Daily payouts get money into your account faster. Choose whichever fits your bookkeeping style.

​
How Payouts Work

Here is what happens between a customer payment and the money arriving in your bank.
  1. Customer pays — A customer pays an invoice through Stripe. The payment amount enters your Stripe balance.
  2. Knead batches payments — Stripe groups all payments received since your last payout.
  3. Fees are deducted — Stripe subtracts processing fees from the batch total.
  4. Net amount transfers — The remaining amount is sent to your connected bank account.
Stripe typically takes 2 business days to complete a transfer after it is initiated. This is standard for all Stripe Connect accounts.
Good to know: Manual payments (cash, check, Venmo) are not included in Stripe payouts. Those funds are already in your hands. Knead tracks them separately on each invoice.

​
Viewing Your Payout History

  1. Open Settings from the main navigation.
  2. Tap Payments, then open Payout History.
The Payout History table has one row per payout, with these columns:
  • Period — The date range of payments included in the payout (start to end).
  • Gross — The total amount of customer payments in the batch.
  • Fees — The combined Stripe processing fees deducted.
  • Net — The amount transferred to your bank account.
  • Payments — How many payments make up the batch.
  • Status — Where the payout is in the process (see below).
Before your first payout settles, you’ll see “No payouts yet.”

​
Understanding Payout Statuses

Each payout shows a status that tells you where it is in the process:
StatusWhat It Means
PendingThe payout is queued and waiting to be sent.
ProcessingStripe is transferring the funds to your bank.
PaidThe transfer arrived in your bank account.
FailedThe transfer could not be completed. The reason appears in red below the row.
If a payout fails, check that your bank account details are correct in your Stripe dashboard. Knead also surfaces payout status changes as a “What’s new” card on The Counter, so you stay informed without digging through settings.

​
Payout Updates on The Counter

Knead surfaces payout status changes in the What’s new feed on The Counter. When a payout starts processing, lands, or fails, a card appears so important financial updates stay visible without your having to check settings.
Still need help? Contact us