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What is Knead?

Knead is an order management and capacity planning platform built for home bakers and cottage food operators. It helps you take orders, manage your schedule, track ingredients, and get paid — all in one place. Sign up at kneadapp.co.

Do I need a business license to use Knead?

Knead does not require a business license to create an account. However, cottage food laws vary by state and county. Check your local regulations before selling baked goods. Knead helps you run your business — it does not provide legal advice.

Can my customers pay online?

Yes. Knead integrates with Stripe so your customers can pay online when they place an order through The Board. You connect your own Stripe account, and payments go directly to you. Knead never holds your funds.

How do I share my order form?

Your order form lives on The Board. Each business gets a unique link you can share anywhere — social media, text messages, email, or your website. To find your link:
  1. Open The Counter (your dashboard).
  2. Tap Share Order Form.
  3. Copy the link or share it directly.
Pro tip: Pin your Board link in your Instagram bio or Facebook page for easy access.

Can I use Knead on my phone?

Yes. Knead is a web app that works on any modern browser — phone, tablet, or desktop. No app store download required. Bookmark kneadapp.co on your home screen for quick access.

Is my data secure?

Knead takes data security seriously. Your data is encrypted in transit and at rest. We use Supabase for our database infrastructure and Stripe for payment processing — both are industry-leading platforms with robust security practices. We never share your data with third parties.

How much does Knead cost?

Knead offers plans designed for home bakers at every stage. Visit kneadapp.co for current pricing details.

Can I import my existing orders or customers?

Not yet, but we are working on import tools. In the meantime, reach out to hello@kneadapp.co and we can help you get set up.

What if I need a feature that does not exist yet?

We love hearing from bakers. Send your idea to hello@kneadapp.co. Knead is built by a small team, and baker feedback directly shapes our roadmap.

How do I contact support?

Email us at hello@kneadapp.co. We are a small team and we read every message. Expect a response within one business day.
Still need help? Contact us